Cricks Tweed

Read the purchase contract thoroughly before signing anything with this company. We learnt very quickly an expensive mistake by not doing so as we lost out our deposit. Was shown the expected delivery date by the salesperson and he added a couple of weeks which was okay just in case. I followed a couple of weeks before the delivery date to add accessories and was advised another month had been added and attached was a new contract. We did not accept this and advised them we did not want the car. Cricks kept the new contract going and eventually advised us the car would be arriving 1 day before the contract expired, what a surprise. After going back and forward they said they would cancel the contract but keep our deposit as they considered us in breach. Would never go back to them or recommend them.

Filled out instant valuation to sell my car to these guys , no reply that day or the next. Since found out valuations are highly inflated to get you down there. My car is much too nice to be ripped off by a dealer.

Over the years they've tried to charge me for Rotating my tyres in a service that they didn't do. Disconnected my cruise control when my car was brought in on the back of a tow truck after it stopped for no reason and it was only a battery and I got charged for what they did and had to pay for a tow truck and to get my cruise control hooked up again. My rust unit stopped working in 2018 and I found out the service department never stamped my book but I was lucky it was replaced. Jump ahead to 2021 I have rust at the back of my car no doubt because the unit had previously not been working and they are saying I won't be covered this time because again the service department did not stamp my book. They are not answering my calls and my online contact forms as I want the rust fixed because they did not do their job. When I 1st bought it I didn't even get shown how anything worked let alone a nice big bow. It was here's your car that's it. Much more I can say but no more words left.