Windscreen or windshield chips and cracks can be repaired providing the crack is small and does not require glass replacement.

The price of repairing a windscreen chip can vary depending on:

  • Size and depth of the chip

  • Condition of the surrounding area (further chipping/cracking)

  • The type of glass used to replace the original windscreen

Should you repair or replace a windscreen?

Choosing between windscreen repair or replacement is all based on the level of damage done to the windscreen of your car and the position of the crack or chip. Glass repair is not the best choice for a damaged windscreen with a big crack around the driver's critical vision area. The critical vision area is an area of 150mm at either side of the centre of the steering wheel. Any windscreen chips around this area call for windscreen replacement.

Windscreen repairs are also not advisable for windscreens that are cracked in areas that fall within 3mm from the edge of the windscreen. Getting a new windscreen is the best decision in this case rather than windscreen repair.

Can all windscreen chips be repaired?

No, large chips can't be repaired. Windscreen with any cracks longer than the 3mm limit should be replaced immediately especially if it falls within the critical vision area because they can interfere with the driver's field of vision or even lead to a complete windscreen breakage. While repair costs might be cheaper, the cost of human lives that will be put at risk is in no way cheap.

What are the steps involved in repairing a chipped windscreen?

The steps involved in repairing a chip are below.

Removal of glass fragments

A glass removal tool is used to remove any glass which may have fallen into the interior of the vehicle. Windscreen wipers are moved away from the damaged area. The windscreen is then cleaned with a cleaning solution and rinsed with clean water before being dried with a soft cotton cloth. Care is taken during the cleaning process so that no sharp particles are left behind which could damage the newly applied adhesive layer or enter into the vehicle's cabin causing injury during driving.

Buffing

This step involves sanding down the chipped area to make it smooth and even. This ensures full adhesion between the repair resin and the glass surface.

Primer application

A primer is applied to the area where repair resin will be applied. Primer drying time varies depending on the type of primer used, so it's important to follow manufacturer instructions for this step. The primer helps bond repair resin to glass and makes any final paint finish process much easier.

Application of resin

After the primer has dried, adhesive repair resin is carefully applied in 1 or 2 layers (depending on the depth of chip). The thickness of each layer should not exceed 3mm at a time for best results.

How is windscreen replacement done?

Windscreen replacements are best done by professionals that have the right tools to perform the replacement. Car accessories such as advanced driver assistance systems, rain sensors and speed zone recognition sensors are removed before the fix. A razor blade is also used to remove the trim during windscreen replacement. Suction cups are subsequently used to lift the damaged windscreen and replaced with a new windscreen. Extra care and meticulous cleaning is done during windscreen replacements. The price you need to pay to replace a windscreen is usually higher than getting it fixed.

How much does a windscreen replacement cost?

The cost of replacing a windscreen is dependent on the model of the car. Depending on your insurance coverage, it can also be automatically included in your car insurance so you don't get to pay for it. However, if it is not covered you can get free quotes from technicians close to you. On average, the cost is between $200 to 500.

Can you repair a windscreen crack?

Many factors will determine if windscreen cracks need to be repaired or replaced straight away because of the increased risk of an accident. A cracked windscreen reduces your field of vision and also affect the structural integrity of the windscreen. For example, a crack that starts near the edge of a windscreen can cause it to break completely while you are driving. Cracks that travel from one corner all the way across a windscreen can lead to complete failure during high-speed driving on motorways/freeways, so windscreen repair should be made as quickly as possible.

How much does a windscreen repair cost?

Unlike replacing, the windscreen repair cost is not that expensive and it depends on the size of the damage as well as the type of damage. Types of chips include star break, half-moon, horseshoe or crack. A small chip or crack can be repaired relatively quickly and doesn't require much material, so the cost is quite reasonable. On average, a windscreen repair costs between $50 and $80 but to get some crack fixed, the price can cost as high as $100. The cost of windscreen repairs can however vary based on location so you might need to consult with local service providers to get the local cost of repairs.

What type of warranty is included with windscreen repair?

After repair to a car windscreen, some technicians will provide you with the same warranty as they would if your windscreen was replaced. However, there are others who offer limited warranties after replacing your auto glass because they may feel that the repaired area has weakened the car windscreen and caused it to become more susceptible to future damage without offering any compensation for this reduced level of protection.

How long does it take for windscreen repairs?

Generally speaking, windscreen chip repairs can be completed on the spot, which is much faster than getting an entire replacement windscreen fitted. The whole process usually takes around 30 minutes. What are the benefits of windscreen chip repair over complete windscreen replacement? Windscreen chip repair is much cheaper than having to replace an entire windscreen. It's also convenient because no appointment is needed with most technicians The actual driving experience is not affected by a small crack or chip so there is no reason for you to be worried about distractions that could lead to accidents.

Comparing car window replacement with windscreen replacement

A car window and the windscreen of the vehicle are both examples of auto glass. It is important to prevent both from damage because of safety. One of the ways the window and a windscreen of your vehicle get damaged is getting hit by road debris from other vehicles. Exposing your vehicle to harsh weather conditions can also put your car at risk of window and windscreen damage. Although they are both auto glass, the nature of the windscreen of your car is different from the window of your car. While the inner and outer layer of the windscreen is laminated, which makes the pieces stick together if broken. The car window on the other hand is tempered, which means if it is broken, the pieces are scattered inside or outside the car. Window tinting has been shown to prevent this scattering. Roadworthy inspection can be carried out on both to ascertain the safety of the vehicle. As in the case of windscreen replacement, the cracked window of a vehicle is usually replaced when the damage has compromised the structural integrity of the vehicle. The cost of replacing the window of a car is not as high as windscreen replacement. This however depends on the model of the car. Expectedly, the cost for a Toyota Prado will be different from a Ferrari. The cost can therefore range between $100 to 450.

What is Original Equipment Manufacture (OEM) mean?

Every part of a vehicle has some standards that have been set by the designers. These standards are known as Original Equipment manufacturer standards. This is done to ensure safety in case a part requires a fix or needs to be replaced. Each model of car has these as guidelines for any technician that is trying to fix the vehicle. This is the best method to follow, however, aftermarket glass products can also be considered as alternatives.

Are cracked windscreens covered by insurance?

It depends on the insurance policy you have, your personal circumstances and many other variables.

However, there are a few considerations to take into account when talking about insurance cover for windscreens.

Some insurers don't offer any form of windscreen cover under their comprehensive policies because it is such a common occurrence. The number of claims for this causes increases in cost leading to increased premiums, so some companies choose not to provide coverage for chips/cracks at all. But there are policies that cover windscreen damage. Windscreens are a vital part of your car, with many Australian Standards around their replacement. Find out more about vehicle standards in NSW, but check if it applies in your local area.