A Better Way Funerals

We made an instant connection with Keri as soon as we spoke to her. She made the process our father’s funeral so smooth and took away any stress - when we didn’t know where to begin. Keri is warm, caring and experienced. We felt in safe hands as soon as we met Keri. Keri checked in on us, even when she didn’t need to. It’s also worth noting that many funeral directors are linked to bigger corporations and we didn’t want that. It was so nice to know we were supporting a small business. And if you like a hug - hers are just the best!

Keri is the person you don't know you need in your darkest time until she turns up at your door with her warm smile and huge hug. She makes the whole experience feel deeply personal and not at all like a business transaction. We lost our sunshine far too early when Phoebe left us on 19th February 2024 and Keri made it more bearable for all of us. She went above and beyond, was available night and day and became a close confidant to us all.

I can highly recommend A Better Way Funerals. Keri was sensitive, respectful and very warm. She made an extremely difficult time manageable for me.

Keri at A Better Way Funerals was an enormous help to my family in organising all the formalities and paperwork for my mother’s cremation and service. She was prompt in arranging the transportation to Macquarie Park and for the cremation. She arranged for the ashes to be placed in a beautiful urn of our choice. Keri organised a notice for the newspaper and also handled all the paperwork for the Registry Office. She kindly picked up the flowers for our service too. Keri helped put together the visual tribute after we chose the music and photos and we were very happy with the result. She single handedly showed compassion and warmth during what was a stressful, sad time and really expressed that personal touch. Thank you Keri.