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Alltel

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Trading for 21 years

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About Alltel

Alltel Australia empowers businesses with telecommunications technology, contact centre and outsourced customer support services designed to help our clients thrive amid a changing communication environment. Our solutions support SMEs and enterprises across multiple industries with a focus on seamless collaborations and flexible connections. As a trusted communications and business support provider for nearly 20 years, we continue working with clients from various sectors, including retail, banking, education, health and government. We provide services to improve and future-proof business communications with solutions spanning across IP telephony (Cisco Webex, UCaaS and MS Teams), enterprise internet, virtual inbound numbers, advanced inbound call tracking and analytics, office phone systems and professional answering services and outsourced customer support. Established with an aim to deliver smart, simple and effective solutions, Alltel has cemented its brand as Australia’s preferred B2B telco provider, committed to raising industry standards, adding value through excellent services and delighting clients with best-in-class customer experience.

Products

  • Deskphones

  • Headsets

  • Laptops

  • NBN Fixed Wireless

  • Fast Fibre

  • Mobiles SIMs

Services

  • Virtual Receptionist Service

  • Call Trucking & Analytics

  • Hosted Voice VoIP

  • Unified Comms

  • MS Teams Calling

  • SIP Trunking

  • Mobile PBS

  • Phone Answering Service

  • Contact Centre & Outsourced SUpport

  • Internet & Mobile

  • Call Routing

  • Voice to Email

  • Fax to Email

  • Business Intro

  • IVR (Voice Prompt Menu)

  • IT Manage Service

  • Cyber Security

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Location

622 Ferntree Gully Road, Wheelers Hill VIC

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Ways to Pay

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    Mastercard

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    Visa

Frequently Asked Questions

How do inbound numbers work?

Once a customer calls an inbound number, it routes to your chosen answerpoint, such as your mobile or a live answering service.

How is an inbound number set up?

Setting up an inbound number requires no special software or equipment. Once you’ve chosen your inbound number plan, we set it up for you within 24 hours.

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