ANZ Bowral

Really disinterested bunch in this branch !!! I am down in Bowral temporarily and have banked with ANZ for many years out of the Chifley square branch. I needed to change some areas of my portfolio so I visited the Mittagong branch today… I waited and waited and waited while the one teller tried to service the long queue … there were five other staff member in the bank sitting in various offices …. I did not need a teller I needed more personalised assistance however after waiting roughly half an hour and the line had not moved I left….. I have since transferred a substantial amount of my portfolio to a different institution. Just not good enough ANZ …. Sydney branches would never be guilty of this kind of shocking service….. Im actually thinking of closing the lot of my accounts with ANZ ….at least while I’m in the highlands……your not looking after your savings customers anyway …. Let’s see what happens when I’m back in sydney !!

ANZ in the Southern Highlands well what can I say? The one in Bowral is non operational for ordinary customers and the one in Mittagong was shut for lunch when I got there at 12.45pm. Then when I saw the service officer,she couldn’t even be bothered to give me copies of my bank statements.So actually I think it’s time to change banks as there is no service at ANZ anymore. A lousy experience.