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Aussie Broadband

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Trading for 21 years

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Products

  • Modems & Hardware

  • Fetch Box

  • Mobile SIM Cards

Services

  • Telecommunications Service Provider

  • NBN Internet Plans

  • Opticomm Internet Plans

  • Mobile Sim Plans

  • Mobile Broadband

  • Fast & Reliable Business Telco Solutions

  • 100% Australian-Based

  • VOIP Plans

  • High-Quality Internet

  • Transparent Customer Service

  • Managed Networks

  • Managed Security

  • Managed Cloud

  • Easy Scalability

  • SIP Trunks

  • Custom Numbers

  • Hosted PBX

  • Microsoft Teams Calling

  • Reliable & Resilient Data Centre Services

  • Competitive Pricing

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Location

3 Electra Avenue, Morwell VIC

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Ways to Pay

  • afterPay icon

    After Pay

  • cash icon

    Cash

  • directDebit icon

    Direct Debit

  • eft icon

    EFT

  • eftpos icon

    Eftpos

  • mastercard icon

    Mastercard

  • visa icon

    Visa

Licences

  • Most Trusted Telco in Australia - Roy Morgan (2022)

  • Internet Service Provider of the Year - Roy Morgan (2021)

  • Customer Service Organisation of the Year, Large Business - Australian Service Excellence Awards (2020, 2021)

  • Certified Best Place to Work (Position 16 for 2021)

  • Best 30 Workplaces to Give Back (Position 21 for 2021)

  • Hammer Award — Pause Awards (2022, 2021)

  • Best Internet Service Provider — Product Review (2023, 2022, 2020, 2019 and 2018)

  • Best Mobile Broadband — Product Review (2023)

  • Most Satisfied nbn™ Customers — Canstar Blue Awards (2020, 2019)

  • 5-Star Employer of Choice — Human Resources Director (2022)

  • Managing Director of the Year — CEO Magazine (2021)

  • Best NBN Brand — Choice Magazine (2022, 2021)

  • Mozo's People Choice Awards (2023)

  • ACOMM Awards for Diversity and Inclusion (2021)

  • Commitment to Customer Service (2020, 2019)

  • Innovation Large Company (2022)

  • Edison Awards for Best Broadband Provider (2018)

  • Best Fixed Broadband Provider (2022, 2019)

  • Most Recommended (NBN)

  • Connection Quality, Service & Support, Outstanding Customer Satisfaction — Mozo Awards (2022, 2021, 2020, 2019)

Frequently Asked Questions

Can I use my existing phone number on the nbn?

Yes, you can use your current fixed phone number on Aussie Broadband’s VoIP service. We’ll do our best to make sure your switch from fixed phone to VoIP is seamless. If your phone service is with another provider, we’ll help you port the number over to our VoIP service before you cancel your existing account.

Do I have to pay phone line rental?

No. One of the great things about the nbn® is you won’t ever have to pay for line rental. Your nbn® phone line uses VoIP technology to make and receive calls over the internet. You’ll find your phone line will work just like a regular landline. Also, you can keep your existing phone number when you switch over.

Aussie Broadband