Question 1

Where are you located?

Accepted Answer

We are located in Noosa Heads, QLD 4567.

Question 2

Do you have HICAPS?

Accepted Answer

Yes, you’ll be able to claim all individual Physio services on the day and only pay a gap fee. For all prepaid 10 and 20 class payments, we’ll issue you a paid receipt on completion of the pack to use for claiming. Health Funds require the date of each service to be included on the receipt.

Question 3

Do you accept Medicare GP Management care plans?

Accepted Answer

Yes we do. If you have chronic pain, you may be eligible for up to 5 physio treatment sessions per year claiming your Medicare rebate. Please note we don’t offer bulk billing services, however we will issue you a receipt.

Question 4

What do I bring for a session?

Accepted Answer

Please bring a towel and socks to all physio exercise and Pilates sessions. Filtered water and mats are provided for you. Remember to bring your private health fund card if you would like to claim your individual physio treatments on the day.

Question 5

Is there easy access to your studio?

Accepted Answer

Yes, we have ample available car parking right outside the studio. Please note toilet and shower facilities are located in the main resort complex, a short walking distance away.

Question 6

Do I need to be a member of Noosa Springs Resort to attend your studio?

Accepted Answer

No, not at all. Everyone is welcome!

Question 7

How far away are you from Noosa Main Beach?

Accepted Answer

Allow 5-7 minutes drive from Hastings Street Noosa Main Beach depending on traffic.

Question 8

How do I schedule an appointment or book a session?

Accepted Answer

You have three options:

Call 5228 3471
Click the ‘Book Now’ button on our website to book online
Or email hello@bernpilatesandphysio.com.au

Question 9

What services and treatments can I claim with my private health insurance (PHI)?

Accepted Answer

Physiotherapy services may be claimable with your PHI.To be eligible, you’ll need an Initial Assessment with our Physiotherapists and an annual reassessment to ensure your program remains relevant to your health needs.Pilates cannot be claimed under PHI.

Question 10

What’s the difference between Physio Exercise Sessions and Reformer Pilates?

Accepted Answer

Reformer Pilates sessions are performed using specialised equipment called a reformer. Each client performs the same or similar exercises. These classes are not typically instructed by physiotherapists. Physiotherapy Exercise sessions are instructed by physiotherapists with specific qualifications in Pilates. These sessions use a variety of traditional Pilates equipment and physio props.

Question 11

What can I expect during my first visit to your studio?

Accepted Answer

During your first appointment your Physiotherapist will conduct a thorough assessment of your condition incl medical history, symptoms & physical exam. For exercise classes, we will test your flexibility, general strength, core strength, functional ability and balance.From these results we can design the best program for you to achieve results.

Bern Pilates & Physio

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