Bush & Beach Tree Services

Very upset with results of the job they did. Basically did not get what I asked and paid for. Being an older female with physical challenges, I discussed with the supervisor that I required downed trees to be cut in small sections that I could manage to move and stack. As they charge an hourly rate, the supervisor agreed to my instruction for the job. However after they left I discovered they had left big chunks of wood they were unmanageable for me. I contacted Luke the owner who agreed to fix the problem. He then determined that this was how it was normally done and refused to fix the problem even though I told him this was not the job I had paid for. I didn't want normal, I instructed smaller than normal. Had the three men on site done as I instructed it would have added 10-15 minutes to their job but Luke wanted to be paid the hourly rate to fix their mistake which would have taken much longer than 10-15 minutes. So tough luck for me.