Cairns Hardware Scott Street

Doors and windows Dept. We purchased 2 new 3 panel sliding doors and 9 lots of louvre windows and matching screens. We still can't get the sliding door screens to catch and lock. After numerous tries over months to get someone from Cairns HW out to have a look at what they've designed and give us a fix, or at least solutions, every time a promise they'd come, and always a no show. We've resorted to a third party screen company to work it out and fix it and even he is baffled with what they've supplied. It's supposed to be a triple locking system on each sliding door screen, but he says we don't have the parts needed, and he cannot see how they would have fitted them anyway. So many bits just don't fit or make sense. This has to be THE most difficult and frustrating thing we've ever dealt with as far as this renovation goes. We try to use local as much as possible, CHW won't be our first choice now for anything else, and we've still got the upper level to finish.

Four days ago I was looking for a particular kitchen sink brand name. Nil in stock but was offered another Australian made. Staff advised me a truck was due in the next 3 days and they would contact me if the one I was so interested in arrived. Guess what it arrived Friday morning staff said they would put it aside as they sell like hotcakes and only 6 came in. My new kitchen has a new Ollivetti sink installed. Tried in vain to obtain from the opposition to no avail and very little interest or support. No comparrison where to shop. Hope people read this. Its dinky die with no exaggeration.

BEST SERVICE IN CAIRNS

Jing was so helpful today. From the time we walked into the store to loading up in the car Jing was there with a smile and awesome advice. It’s staff like Jing that make me come back time and time again to Cairns hardware. Thank you again mate.