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Carpet Call West Gosford

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Trading for 2 years

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About Carpet Call West Gosford

Carpets, rugs and floor tiles retailer

Products

  • Blinds

  • Shutters

  • Rugs

  • Carpets

  • Laminate, Vinyl, Timber Flooring

  • Custom Rugs

Services

  • Free measure and shop at home service

  • Installation warranty

  • Buying Guide

  • Click and Collect

  • Rug orders free of freight charge

  • Mobile App

Reviews

3.6 rating

8 reviews

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5

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1

2

JL

joanne leal

8 months ago

Very Disappointed Came out to measure the same day and arranged for laying very soon after, pending delivery. Oversupplied about 10 metres of carpet so spent more than we should have, and then despite 8 phone calls to the company to have the surplus carpet removed it remained on our property for 6 weeks until we had to pay to have it removed, so a doubly costly experience. No action despite a warning that I would be leaving an unfavourable review. Will not be using the company again

A

Amanda

1 year ago

Wonderful job, had all floors done with their lovely hard waring wood like soft grey white wash flooring and couldnt be happier with the fast and efficient job they did for us. Really nice matching cornices around the kitchen. Did whole home in one day perfect job would highly recommend them. Amanda

AS

Alison S

3 years ago

Carpet Call lacks ethics. On Monday a sales rep from Carpet Call came to my house for a quote. I was very clear from the beginning that I also had another company quoting and was told CC would price match for 'like quality carpet' less 10%. He wrote up the quote, said I needed to pay a $600.00 deposit on the day. I asked directly if the deposit would be refunded if I chose the other company. I now realise that he avoided the question by again repeating that they price match. On Wednesday I found out the deposit is not refundable. The issue is that I now prefer a different carpet and while it is in the same price range, it is not the same so they will not price match. I am now stuck with the carpet unless I want to forgo $600.00 or they can give me a store credit, which I don't want. At no time was I told the condition of signing and paying. I realise it is buyer beware and they are acting within the legal guidelines, but they certainly lack ethics.

MW

Maggie Watts

3 years ago

I am thrilled with my new rug from Carpet Call. I did change my mind so two trips to the store insued but throughout the process Jason and Dale couldn’t have been more obliging and helpful. What a pleasant experience this purchase was!

Location

10A/356 Manns Rd, West Gosford NSW

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