Coates Dubbo

We hired a concrete cutter from Coates Mudgee Friday. The young man showed us how to start it but He had trouble starting it. Eventually, it started. We thought it was probably just cold. We paid $150 hire fee and didn’t need to return it till Monday as they are closed over the weekend. My husband could not start it and either could his mate. They tried and tried until they gave up. Our daughter returned it on Monday morning and told the girl at the desk that it wasn’t used as we couldn’t start it. The woman replied in a laughing kind of way saying “Well we did show him”. Our daughter walked out. I rang and asked for a refund the woman said she would have to call me back. I waited 2 hours. No call so I called them. A man answered. He said He didn’t have an issue starting the machine so we could not get a refund. He said we could come back and get it. We are an hour away and our plans were ruined for the weekend so we are now hiring someone to do the job instead. Not good service

Great variety of equipment and very easy to deal with.

Such a stress free feeling knowing that all the tools are available for hire when staring a new project. Coates Hire prides themselves in maintaining all their tools and having each item that you may possibly require at reasonable prices. Long-term leases are also acceptable. In addition - Coates run courses if you want to become certified in a particular trade relating to the tools that they hire - what a great idea!! A definite stop for the next weekend project.