Convenient Chemist Wollongong

Paid $165 for compound cream at 1pm went to pick it up at 3pm, when I arrived they didn’t have one ingredient and neglected to call me to let me know they couldn’t make up the cream. I attended the chemist the next afternoon at 1:25pm as the ingredient was to arrive and be made up that morning only to be told they had been too busy to make up the cream. I was asked to wait 20 mins, after 20 mins I asked if it was nearly ready as I was tired and wanted to go home. I was told it would take another 10 mins, but it took another 20 mins. When I spoke with the owner I explained the difficulty I have walking up the hill to get to the chemist and had now attended 3 times to pick up the cream, I was tired and had been in pain for two days waiting for the cream to be compounded. The owner was unconcerned of how I felt and refused to acknowledge the chemist neglected to contact me. I WOULD NOT RECOMMEND USING THIS CHEMIST, I will be taking my business elsewhere.

Always prompt and helpful service.

Great service from the staff and pharmacists. Affordable prices and great variety of over the counter remedies.

Friendly and knowledgeable staff and pharmacists. They always have what I need. Great Service.