Cross Roads Automotive

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Trading for 12 years

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About Cross Roads Automotive

Cross Roads Automotive is a fully equipped mechanical and auto electrical workshop in the Southern Highlands. Not only can we handle all aspects of servicing and repairs to your car or 4WD, we also cover registration inspections and are a certified Heavy Vehicle inspection station. In addition, we are equipped for caravan servicing as well as horse float repairs and servicing. We are also suppliers of Ironman 4x4 products as well as a wide range of automotive spare parts and accessories. Whatever you vehicle needs, we can supply it! Dedicated to thew Southern Highlands community, we also deliver drinking water to rural homes in the local and surrounding regions. Bulk water delivery and water cart hire is available. Cross Roads Automotive is a family owned and operated business and we pride ourselves on our excellent customer service. Contact us today to book in for one of the many services we provide.

Products

4X4 suspension & accessories
Bull bars
Driving lights
Red arc products
Electric brake units
Caravan, horse float & trailer parts
Ironman 4x4
Water cartage
Mechanic tools
Ironman products

Services

Mechanical repairs
Auto electrical repairs & fitment
4WD fitouts
Heavy vehicle inspection station
Horse float repairs & servicing
Registration inspections
Inspection report
Logbook
4X4 Suspension & accessories
Bull bars
Certificates
Family owned & operated
Fully equipped mechanical & auto electrical workshop
Workmanship
Great Team with a great work ethic
Servicing people in the Southern Highlands area
Qualified mechanics
Diagnosing and repairing all types of vehicles
All truck and trailer servicing and repairs
4x4 specialists
Ironman dealer
Breakdown
Fitment
Electrical brake
4WD

Reviews

4.3 rating

11 reviews

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9

0

2

T

Tatum

1 year ago

My mother took her car in for a service - brakes had to be replaced. The car returned screaming whenever the brakes were touched - turning heads across the Southern Highlands. Taken back 4 times, my mother was fobbed off by saying that it was due to the asbestos being removed from the pads. Later the the brakes failed due to a caliper falling off. While they towed and repaired the issue, the car continued to scream loudly. Finally, the brakes grabbed violently leaving a roundabout. The car was then taken to my mechanic in Sydney, all brake pads where replaced - the mechanic commented "they are the cheapest brake pads". The discs also needed to be replaced due to heavy gouging. My mother has spent over $1300 in the last 12mths with this business to have this experience. And a further $950 was spent with my mechanic to fix the problems for the car to return finally silent and safe.

Good Afternoon Tatum, I think that you have some misinformation here regarding your Mum's car. I also explained this on your google review that you left us. We had last seen this vehicle for Service in 2022 where we did replace the Front Brake Pads, using Bendix Brake Pads. When the Vehicle returned to us almost 12 Months later, overdue for Service, it had been to other repairers in the mean time and came in for a Rear Brake fault. I am happy to supply you with the notes if you would like to clear that up. There is more information if you would like us to supply that to you. Feel free to call

Responded 1 year ago

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Barbara

1 year ago

Customer service is outstanding Needed a pink slip late Friday afternoon they where the only place able and willing to help us A big Thank tou

So happy we could help you out Barbara. Kind Regards Xroads

Responded 1 year ago

KR

Kate Redman

2 years ago

The team at Cross Roads Automotive went above and beyond to help us in an emergency, including helping us organise transport for our ute and our young child, and getting the ute fixed so we could continue on our holiday within a few hours. They showed great integrity in their pricing and service. Thank you to everyone on the team for your kindness and great service. If we were local we would definitely use them again!

Thankyou Kate! I am glad we could help and get you back on track with your holiday!

Responded 2 years ago

CR

Chris Roubis

2 years ago

The Crossroads Automotive is one of the best family businesses in the highlands ..Always offering a friendly service and go out of there way to accommodate there customers needs .... I would like to apologize for my Bad Goy review 11 days ago ...I was having a bad day my pet guinea pigs had died and i felt upset ..then when i looked outside i noticed i had been stupid enough to purchase Honda CRV!! ...It wasnt the Crossroads fault that my CRV leaks like a sieve all over my driveway everyday but once again i purchased a CRV.!!...I had mentioned also owning a SAAB another time in my life when my choices of motor vehicles reflected the misalignment in the planets of my life ...My continued bad choices in life have nothing to do with Crossroads Automotive

BG

Bad Goy

2 years ago

Bought a Honda from an owner that had their car serviced a few weeks ago by Cross Roads Automotive. Found that there was hardly no oil in the engine, except for the tip of the dipstick was wet, showing very little oil, under the minimum marker of the dipstick indicator. Imagine the wear and tear this Honda would of went through, because some idiot at cross roads automotive forgot to replace it with new oil. Another idiotic and dangerous thing to do was that all 4 tires had different tires pressures. One of the front tires had nearly 40psi in it.. others were in around 20 psi... very disappointed. This reminds of a time I owned a SAAB that I decided to get cross roads automotive replace my tires in 2012. The father Daryl Nathan put defective discontinued Admirals on my SAAB... within a month of driving the steel belt in the tires had broken, my car was hoping up and down because the front tires had huge blister/bubbles on them.

AK

Ashley Kersten

4 years ago

I can't thank these guys enough, they fit me in last minute for an emergency and were quick and efficient. Highly recommend! Thank you

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Harry

6 years ago

Best service and crew around with great knowledge of 4WDs.

FB

Fiona Brown

6 years ago

I took my vehicle here for a 2nd opinion after the Subaru centre had quoted me 6000 dollars to fix a problem that they didn't seem able to be clear about. Crossroads team took time, diagnosed it correctly and precisely and had it repaired for around 500 dollars. I'm a very happy customer.