Dial-A-Doctor Manoora

Some of the doctors have shocking attitudes, especially the German guy, he's got a real attitude and acts like his patients are an annoying inconvenience to him. He definitely picked the wrong profession and it's not fair on the patients having this sent to them, it's not their fault that their sick, plus they're basically paying his wages.

Absolutely great service, fast, efficient and very friendly, thanks Kelly and the lovely doctor who saw me as well as James at the call centre for booking me in.

On Saturday March 2 I was experiencing severe stomach pain. About 8:30 pm I phoned Dial-A-Doctor, It wasnt long after thankfully that Dr. Paul and the driver arrived. After a 10 minute examination the Doctor made it clear I was in a serious condition and need to be admitted to Emergency (Cairns Hospital) immediately. A friend drove me, the Emergency Department reacted straightaway on telling them I had been referred by your Doctor. Just after 10pm I was in Triage undergoing tests and by 1am Sunday morning I was undergoing extensive life saving surgery. I can't imagine what could have happened if I had not called you and been examined by undoubtably such an experienced doctor who saw the seriousness of my condition. I had badly twisted bowels, my blood supply was being cut off and to top it off I was on the verge of appendicitis. Thankyou Dr. Paul. Sincerely.

Star rating 0, wish I could go into negative territory! I dialed 'Dial a Doctor' on Saturday 19 January at 2208. I reported that my husband had sever food poisoning with continuous and simultaneous diarrhoea and vomiting. I asked for a doctor to attend and give an anti-nausea injection as my husband was unable to keep down any of the anti-nausea pills I gave him. I was told (by an operator in W.A.) to take him to Emergency at the public hospital in Cairns. I replied that it was not an option to transport a man with continuous diarrhoea and vomiting 17 kilometers to the public hospital in Cairns. I was then told to ring 000 and the operator disconnected. While I understand that Saturday nights are always busy, the off-handed and unhelpful service provided by your operator means that I have tossed your card in the bin and will never again access your service. I will also make sure all my contacts hear of our experience and are aware of the deficiencies in your service.