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About Dometic Australia Pty Ltd
Caravan & Camping Accessories.
Services
Air Conditioners
Awnings
Blinds
Windows & Doors
Ventilatio
Air Heaters
Food Beverage
Safety & Security
Hygiene & Sanitation
Business Solutions
Reviews
3.7 rating
23 reviews
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13
3
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7
NH
Noel H
9 months ago
I purchased 4 Dometic Mobilco windows for $1600 that were faulty and unsafe due to a recall, I asked for replacements yet they refused, Dometic want me to repair them at my own cost.
GC
Graham carr
1 year ago
The service team at Varsity Lakes were fantastic today sorting an air-conditioner problem we had in our motorhome We arrived without prior booking and they still had us back on the road in no time at all at no cost to ourselves !!
RF
Ric Frawley
1 year ago
After 6 weeks of travelling across Australia and back with a non operable Dometic caravan fridge, Dometic Varsity Lakes inspected the appliance at no charge. I had been advised by an Auto electrician that the fridge had burned out the main control unit and had then completely fried the wiring in the inspection bay. Further, he "tested" it and stated it would not operate until the refrigerator had been either repaired or replaced. Dometic immediately refuted his claims and that the control units are fragile, and replaced the wiring loom. The fridge ran and continues to run, perfectly. My thanks and gratitude to Danny Emerson, Scotty and the team at Dometic Varsity Lakes for a great job, and a very satisfied customer. Brickbats to the sparky and I'll never trust another automotive electrician.
PD
Pearce Dougherty
1 year ago
I have found the Dometic people at Burleigh Heads to be extremely friendly, helpful and efficient. They found the problem and repaired my camper trailer fridge in a very thorough and professional manner. They went out of their way to be of extra assistance and gave very helpful advice and great service. I highly recommend them.
J
jack
2 years ago
Good tent, not the greatest value I have decided to write this review after returning from a 9 day trip away in the TRT140M. This is my second trip away in the tent. I will start with the pros first. - easy set up - plenty of room in tent, nice and high ceiling - cover leaves plenty of extra room so you can leave bedding including pillows in the tent while packed up - reasonably light, can easily put on top of car with 2 people - plenty of airflow thru tent, heaps of windows - boot pockets and pockets within tent are great.
D
danial
2 years ago
Good service
BM
barb M
2 years ago
Dometic CS102 is Perfect for camping. Took our new baby bbq away for 2 weeks camping and used it almost every day. Cooks beautifully and so easy to clean.
J
Josh
2 years ago
K
keven
2 years ago
Great compact battery - Game changer. Charge it at home before leaving, in the car while headed out/on a long roadtrip. Lasts the whole weekend for our CFX-35. We keep the fridge plugged in on the cars 12v power while driving and keep this battery topped off from the same. Once we’re to our camping spot, we unplug the fridge, pop it into this battery and turn it on and literally forget about it. There’s a nice digital display with battery readout but we honestly don’t even look at it because it just keeps it running day and night. Perfect for a weekend warrior type overland build!
L
luna
2 years ago
I bought Dometic Guv’nor Armchair it is easy to use and solid! Just a great product, no hassle, works all the time and easy to use.
S
Sydney
2 years ago
Great tent for a teardrop caravan We had been looking for a tent for our small Tucana teardrop caravan and came across the Dometic Tailgate Air. We ended up going to their head office and they kindly fitted it to the back of the van and its fitted like a glove. Lots of anchor ropes to support the shape which we attached to the van, easy to put up with either the manual pump or the electric pump (which can be purchased separately). The tent has 2 doors either side and a large window at the back for ventilation it was like having another room on our small van, it could easily be used for additional bedding if required. The material is waterproof which came in handy when our holiday consisted of wet weather so we placed our chairs into the tent at the back of the van we were comfortable and dry. Tent folds down into a medium sized bag which is light and easy to store for the next trip. Would recommend for either a Teardrop van or a suv. Great purchase I say.
A
Alisha
2 years ago
Customer service was fantastic when purchasing straight from Dometic. They're Air Tents are just so easy to put up and down. I was so impressed after purchasing one. Camped for a week and it was still holding strong. What a great idea and product.
A
alex
2 years ago
Efficient, Quiet & Great For Car Camping Bought this a few weeks ago for car camping - not the smallest or lightest piece of kit but the volume and separate freezer capability tipped the choice. Fully laden with food and drink and it will likely require two people to lift in and out. Runs very quiet, can hardly hear it. Very pleased with purchase.
J
Jonna
2 years ago
Decided to purchase two camping chairs online a few weeks ago, the Guv’nor chairs. Wasn’t sure if I’d get alot if use out of them, but we keep them in the boot of the car and have ended up using them almost every weekend.
A
Anna
2 years ago
Received a Dometic drinkware bottle as a gift and decided to buy a replacement cap for it through the online store. Arrived quickly and have been using it every day at the office :)
J
Julia
2 years ago
I've been very happy with this mug,not only does it look great but it's also does an incredible job of keeping drinks hot or cold
BV
Brian and Veronica
2 years ago
Great service, aircon fixed, awning fixed all within a couple of weeks. Friendly staff at the factory as well. Couldn't help out enough. Highly recommend.
DB
Darryl Bell
2 years ago
We have a Dometic three way fridge which is a little over three years old, the sealed unit lost its gas, we took it to Dometic service agent and we’re told the sealed unit had a five year warranty. After numerous phone calls to Dometic which went through to three different Dometic centres, we were told the warranty was for three years. They just didn’t want to know about it at all . Not helpful, no suggestions. We among many others are not happy at all with this company.
L
Lindsay
2 years ago
No customer service at all after phone calls that were never returned and emails that were never answered.
C
Chris Brindley
2 years ago
No customer service whatsoever, been waiting on fridge repairs for 4 weeks won’t answer the phone and when you leave a message they don’t ring you back. BUY A INGAL
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Dometic Australia Pty Ltd
3.7