dRAINS kLEEN

Their idea of Leak Detection is a guy with a mattock who keeps digging until he (didn't) find it. Six metres of front lawn dug up (see photo) before he organises another guy the next day, with leak detection to find, and supposedly, fix. Two call out fees. and I was left with the filling in of the trench. Then 3 weeks later, water still leaking. Call another plumber who identifies it as being from the 2 fittings that dRAINS kLEEN replaced. Call them back. He has a look and agrees it's his previous fitting. Says he'll be back in the morning. 3 mornings later, after phone calls each day, comes back. And of course finds "another" leak to justify another charge. So it's about $700 all up to dRAINS kLEEN and $300 for the other plumber. So now I'm $1,000 lighter (7/10ths of which is to this dodgy mob... not a bad result when you can have layer upon layer of incompetence and still profit wildly!) I pay my invoice to them and ask for reimbursement ($300) for the plumber who identified their p

Must have been a change in staff at Kleen Plumbing, Kunda Park because we certainly didn’t get the good service that other reviewers did. Inflated prices, rude office staff and incompetent plumbers. That was our recent experience. Definitely could not recommend them.

Very prompt and efficient service, knowledgeable technicians. Found the problem very quickly and fixed it up straight away and very neat and tidy. Highly recommend.

receptionist most helpful and had a tradesmen within 2 hours. tradesmen was punctual polite and very knowledgeable and told us what to do to prevent it happening again