Frankies Auto Electric & Car Audio

Would rate 0 stars but it’s not an option, Absolute worst customer service I’ve ever received in my life. Was told an hour and a half for a stereo to be installed and that I should wait in town, returned an hour 45 minutes later to be told another 50 minutes (mind you in 35 degree heat) they claimed it was due to installing issues though I noticed the unopened box so they hadn’t even started the job, came back an hour later and still was told another 30 minutes, this continued happening every half an hour for another 2 hours. One of the staffs son had better customer service than everyone in the store combined, this job could have been handled better by that 9 year old than any of their employees. All up it took 4 hours to install a simple stereo. Wouldn’t recommend to my worst enemy. Total garbage from beginning to end.

The whole experience of dealing with the store has been excellent. They were never to busy to field a telephone enquiry or to ring me back. And the customer service was excellent when I travelled from Sydney to get the part and have them give me a quick tutorial on him to use it. Highly recommend this store for price and service.

Good service and very reasonable prices.

These guys are great, Very quick service . I been in car audio for years and i do orders online from Australiawide and worldwide always. I live in Melbourne and i had everything i order the next day .