Fresh Fields Meats

The worst customer service I have ever experienced … the young man who was doing my order left out my fillet steaks and didn’t pack them but charged me for them. When I got back home at Woodgate I realised they were missing and immediately called the shop. I was informed that “yeah they had them and forgot to put them in. Come and get them. “ I explained again that I was out in Woodgate and wasn’t coming back in and to just give me the refund and I was advised that they couldn’t do that and they would just credit me. I againI told them them that’s I wasn’t coming in again so just refund me over the phone. They refused then said “not my problem”. And hung up. When I tried to call back they would not pick up… absolutely appalling behaviour ..do not waste your money….

We popped on here on advice of our neighbour who’s a regular from Burnett Heads - by the far the best butcher so far since moving here and we have tried them all !!! Friendly young man who served us and the best bacon ever !!!! Also the cheese sausages were amazing !!! Cooked beautifully - dog also loves the hocks ❤️❤️❤️ thanks guys you are now our once a week visit

Love the meat love the service always happy great bunch of fellas great prices 👍👍

When a butcher (owner) wants his clients to be happy, they go out of their way. We know this manager/owner from a former meat store where he was just one of the workers. The treatment we received was top class, respectful and honest. Made an order for a product he did not stock, but no problem. He checked that day so when we got home, there was a phone message to say he had it organised and would arrive for pick up in 4 days. Great service and he wants to please his customers. Clean shop too, am going back again. Purchased a chicken beast coated in herb crumb and it cooked to perfection. For someone only operating the last 5 months, he is doing well and right by his clients. He's our butcher from now on.