Question 1

Do you cater for all ages?

Accepted Answer

Yes we do. We've got kids bikes, BMX, and adult bikes. Plus trikes for those who don't feel confident on a bike anymore.

Question 2

Do you have mountain bikes?

Accepted Answer

Yes, we have some in store and can provide anything that is available in the Apollo, Merida and Norco range. NCM also makes a couple of great electric mountain bikes at a great price.

Question 3

Do you service bikes?

Accepted Answer

Sure do, and at a very competitive rate. Just give us a call to book in or simply drop it in and we will get it back to you asap. If you've bought a bike online and run into trouble building it we are happy to finish the job and do a safety check.

Question 4

What brands do you have?

Accepted Answer

Apollo, Schwann, Merida and Norco bikes. BMX and SE. If it's not in store we can order it in. And you get free local deliver and one free service in the first year with any bike bought from us.

Question 5

What brands do you carry?

Accepted Answer

NCM, Tebco, Schwinn, Apollo, Merida and Norco

Question 6

Do you sell folding bikes that I can take on a bus?

Accepted Answer

Yes, both Tebco and NCM make great folding e-bikes that are very popular with commuters, grey nomads and locals alike.

Question 7

What's the cheapest e-bike you carry?

Accepted Answer

Currently we carry a couple of options that come in at just under $1500 and sometimes have bikes for less than that.

Question 8

Do you service electric bikes?

Accepted Answer

Hi, yes we do. We have a great service team including an electrics specialist who can test and revive most batteries.

Question 9

What brands do you have in store?

Accepted Answer

Inokim is our premium range, then comes two Australian brands Bolzzen and Mearth, and we carry budget scooters like E-Glide.

Question 10

Can you fix other brands of e-scooters?

Accepted Answer

Yes, we are happy to work on all brands. Our electrics guy can solve most problems that present with the scooters like battery problems and controller issues.

Question 11

I'm looking for a tyre for my scooter do you have any in stock?

Accepted Answer

Yes, we have tubes, tyres and even solid tyres to fit most scooters.

Question 12

Do you have any scooters with seats?

Accepted Answer

Hi, yes Inokim make a couple of scooters which can be fitted with a seat for more stability and comfort when riding.

Question 13

Are you a registered NDIS provider?

Accepted Answer

No, sorry that costs $10k! We do however work with your team to provide quotes for bikes, trikes, scooters and repairs.

Question 14

What about wheelchairs?

Accepted Answer

We can service wheelchairs and provide tubes and tyres at bikeshop prices eg tube $10 and labour $15 to change it over. We can also pick up and deliver for $15 ($10 one way).

Question 15

What if I'm not sure if I can ride?

Accepted Answer

Just come in and we will sit you on a few options - bikes, trikes and e-scooters - so you get the feel for what's comfortable. NDIS will also cover you for lessons when you're starting out to build confidence.

Question 16

What skateboard brands do you carry?

Accepted Answer

Tony Hawke's Birdhouse, Penny, Z-Flex and more. Give us a call if you have something specific in mind and we will order it in.

Question 17

My son has a birthday coming up and wants a scooter - I don't know what kind to buy him?

Accepted Answer

Hi, our team can help narrow it down for you. We will want to know his age and what kind of riding he does. Eg does he go to the skatepark or jump the kerb?

Question 18

Do you have parts for pro scooters?

Accepted Answer

Sure, we carry a range of wheels, grips, grip tape, headsets, forks, bars etc. And we can fit them for you if you want.

Question 19

Do you sell ride ons for little kids?

Accepted Answer

Yes, we have a range of vehicles for the little ones. Scooters that have a removable seat for when they are ready to move on and tricycles which turn into balance bikes.

Glidez Bikes & Scooters

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