Gloria Jean’s Coffee Emerald Lakes

My first time at this coffee shop and was very disappointed in their milkshakes. The worst milkshake ever. I asked when I ordered if they make good milkshakes and was told yes. I ordered a lime one. It tasted like flavoured milk and it wasn't even green. I complained and was given one with ice cream this time, again not green. It was like a dirty colour. Again not nice. I gave two stars because they remade it for me.

Decided to come to Gloria Jeans back in June and found the staff member there gave amazing customer service, professional attitude and had a beautiful smile. He really makes the coffees and tea taste better. Your definitely an asset to that place thank you for recognising mum and I as this is were we like to drink our coffees and teas and catch up. Other employees should look up to you on how to really excel in customer service. There usually is another lady there but didn't see her and haven't in a while but you two are exceptional and make the place awesome coffee.