Healthy Sleep Solutions

Awful. Avoid at all cost. Unprofessional. Rude. Unreliable. The home tesing kit provided didnt even have all of the leads attached

I was tested via our friends at the Picton Medical Centre. I subsequently visited your Wollongong Clinic on Friday 6/06/2014 where Kristie said I was questionable. She fitted me with a large head band and machine with minimal adjustment - no sleep tests. The system leaked badly and I did not use but reported same. I was told that would not be charged for that week. On returning to office Michael suppled a smaller band and adjusted with me in a sleep position. Still failed but better than before. On 20/06/2014 met with Emily who determined that a full face mask was appropriate and genuinely attempted to adjust mask while sleeping. Unfortunately I still have problems mainly to do with panic attacks. As such I propose to return equipment this week. To my surprise I have been charged the $120.00 plus for 5 weeks at $35.00 instead of adjusted 3 weeks at $35.00 .Your comments will be appreciated. Regards Roger Palmer - Picton