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Hunterlink

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Trading for 14 years

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About Hunterlink

Hunterlink is unique among Employee Assistance Providers. Established as a Not-fot-Profit employee welfare organisation, we are registered with the Australian Charities and Not-for-Profit Commission and have DGR status. We provide direct, 24/7 counselling to workers around the globe and are proactively focussed on workers’ wellbeing, rehabilitation and mental health. By partnering with Hunterlink EAP, your business will have access to unique services and resources which help ensure your employees are healthy, happy and productive at work. As an employee assistance provider, Hunterlink delivers a range of programs for the workplace that include counselling, outplacement support, management support, organisational consultancy, as well as specialised international crew, FIFO worker and remote worksite welfare support services. Our counsellors are qualified and registered through The Australian Counselling Association (ACA) and the Psychotherapy & Counselling Federation of Australia (PACFA). We are members of Employee Assistance Professional Association of Australasia (EAPAA) and Employee Assistance Professionals Association (EAPA) and we deliver our services in line with clinical standards, the Privacy Act and the Australian Privacy Principles.

Services

  • Employee Assistance Provider

  • 24/7 Counselling Services

  • Critical Incident Response

  • Interpreter Services

  • Mediation Services

  • Organisational Consultancy

  • Coaching, Training & Guidance for Managers & Business Owners

  • Workplace Wellbeing

  • Mental Health & Safety Audits

  • Workplace Policy

  • Procedure Developments

  • Organisational Designs

  • Workplace Training

  • Outplacement & Redundancy Support

  • International Seafarers Support

  • Toolbox Talks

  • Webinar Series

  • Dealing with Anxiety & Stress Training

  • Dealing with Isolation Training

  • Drug & Alcohol Awareness Training

  • Effective Communication in the Workplace Training

  • Mental Health Awareness

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Location

Level 1/406 King Street, Newcastle West NSW

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Frequently Asked Questions

Is the 24/7 helpline staffed by counsellors around the clock?

Yes. When you call Hunterlink seeking assistance, you will be put on to a qualified and registered counsellor or case worker immediately. We have after-hours and overnight counsellors and case workers available at all hours, so if you are in a remote or offshore location in a different time zone, you will still be able to speak to a professional, skilled counsellor.

Is this a confidential service?

At Hunterlink, all counselling sessions are undertaken confidentially. We follow the Privacy Act and the Australian Privacy Principles that underpin our clinical standards and maintain strict confidence at all time. However, if you are still unsure, you only need to provide us with your workplace, a name and phone number we can call you on.

Hunterlink