My Scooter Lab

Great service. The staff is very friendly and knowledgeable. They took the time to find out what we would be using the scooter for and gave us a few options at different prices. We got exactly what we needed and can't thank Roy enough for his help!

My Scooter Lab has the most knowledgeable staff and the best range of products

Very disappointing experience at the store. We were sold a scooter on a wrong pretence. The scooter is a stunt scooter and I asked for a scooter that rides on the ground only. I voiced I preferred Micro and the sales person just pushed enough to sell it. My daughter is so very unhappy and refuses to ride her scooter. She ridden it once on a pathway and its clanking already, the tape is coming off just after one time. The other time she ridden it in a garage. When I spoke to the store to see if we could exchange the employee said the boss is stubborn and will not replace or refund us and there is pretty much nothing we could do, even though the scooter isnt even one year old and only ridden twice. I tried to swap the scooter on various pages but got negative feedback. So now we are stuck with a scooter my daughter hates and wont ride. I DO NOT recommend this store. Very poor customer service, once they have your money they dont care and obviously dont believe in the product.

Very disappointing experience at the store. We were sold a scooter on a wrong pretence. The scooter is a stunt scooter and I asked for a scooter that rides on the ground only. I voiced I preferred Micro and the sales person just pushed enough to sell it. My daughter is so very unhappy and refuses to ride her scooter. She ridden it once on a pathway and its clanking already, the tape is coming off just after one time. The other time she ridden it in a garage. When I spoke to the store to see if we could exchange the employee said the boss is stubborn and will not replace or refund us and there is pretty much nothing we could do, even though the scooter isnt even one year old and only ridden twice. I tried to swap the scooter on various pages but got negative feedback. So now we are stuck with a scooter my daughter hates! I do not recommend this store. Very poor customer service, once they have your money they dont care and obviously dont believe in the product.