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Home>Accountants in Mackay>Proactive Accounting Solutions
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Proactive Accounting Solutions

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Trading for 11 years

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About Proactive Accounting Solutions

Proactive Accounting Solutions are a team of highly trained and qualified accountants and support staff who each display a strong focus on clients and results. We have many years of experience teaming up with clients to identify and achieve their goals – financially, professionally and personally. Acting more as a business partner, Proactive will provide you with support and work with you to make a plan and stay on track with that plan.

Services

  • Business mentoring & support

  • Improve cashflow

  • Maximise profitability

  • Strategic meetings

  • Asset protection, succession & estate planning

  • Business development

  • Business reconstruction

  • Commercial advice

  • Budgeting

  • Debt advice

  • Financial reports

  • Retirement planning advice

  • Tax assessments

  • Tax debt

  • Highly trained & qualified accountants & support staff

  • Accounting services

  • Superannuation

  • QuickBooks

  • MYOB

  • Control your cashflow

Reviews

3.5 rating

2 reviews

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JW

Jesse Wilson

1 year ago

We were new customers to Proactive Accounting to see if they were a good fit for our accounting needs. We had them do our tax return. We paid their upfront fee as was explained and told that they will have the return done promptly. After 4 weeks we rang and asked where it was as we had heard nothing. We were told it would be late that week or early the next. another week went by, and we had to call them again only to be told miraculously it would be lodged that day. We have found their lack of customer service quite telling. We aren't a big company or organization and feel, rightly or wrongly that we were pushed aside and forgotten about and only dealt with when we pushed the issue. They will happily take your payment up front and then completely forget about you. This was our experience with this company. I have communicated this with them also.

Hi Jesse, Thank you for your honest feedback. We really appreciate you taking the time to tell us about your experience, including during our recent conversation, so we can further improve our services. As discussed, we were very understaffed at the time you engaged us and as a result, there was unfortunately a longer wait time for our clients. We sincerely apologise for the lack of communication during that time, we recognise that is an area that we need to improve on, and we are reviewing our internal processes to support our team to do so. We value working with all clients regardless of their size or locality, and we always strive to provide a level of service that not only delivers results but ensures our clients feel valued throughout the entire process. We are very sorry to hear that was not your experience when working with us, and given the opportunity, we’d welcome another chance to provide you with the service that you deserve. If you would like to chat further, please feel free to contact us on 07 49 516 000. Regards, Proactive Accounting Solutions

Responded 12 months ago

C

Clint

9 years ago

I have found my interactions with Andrew and his team at Proactive Accounting Solutions of a very professional nature. Andrew has always been open about the varying options available to best service your tax return and to gain the business from your business. Highly recommended.

Location

1st Floor,Cnr Sydney & Gordon Streets, MACKAY QLD

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Amenities

Ways to Pay

  • cash icon

    Cash

  • eft icon

    EFT

  • eftpos icon

    Eftpos

  • mastercard icon

    Mastercard

  • visa icon

    Visa

Licences

  • Chartered Accountants

  • Proactive Accountants Network

  • Xero Certified

Frequently Asked Questions

How can Proactive Accounting Solutions help my business?

Proactive Accounting Solutions offers tailored accounting solutions designed to improve financial efficiency, manage cash flow, and ensure compliance with tax laws, allowing you to focus on growing your business.

Can Proactive Accounting Solutions help with tax planning and strategy?

Absolutely! Proactive Accounting Solutions helps individuals and businesses develop effective tax strategies to minimize liabilities and maximize deductions, ensuring tax compliance.

Proactive Accounting Solutions

3.5