Profile Pools & Landscaping

Unbelievable knowledge of how to fix my green pool. Had it from a swamp to sparkle in two days. Great work Tony

Thanks for your prompt service. WE appreciate over 10 years dedicated service.

Dont do it. Terrible communication and service. You need to engage other contractors like electrical to make it work and then it still doesn't after nearly a year. A bit like buying a car without wheels really. Very efficient at invoicing though.

I highly recommend you look elsewhere for your pool. So many things went wrong. So many thousands of dollars were spent elsewhere to fix them up. Lights were installed in the wrong locations. The wrong kind of filter was installed which is incompatible with the planned decking. We were promised a replacement that never came. When I finally pushed Tony he said that I would have to pay for the replacement. Needless to say we organised a replacement at our own cost with a different organisation. The pool has a 2cm drop on one side (which affects the infinity edge). There are more but you get the idea. View the images below to see the quality of the build.

Very poor communication . 7 weeks and countless phone calls to try and get a quote. Was told every week that someone would come to quote next week but after 7 weeks still no one from profile pools showed up or called to reschedule. Don’t wast your time trying to support this local business as they will definitely waste your time in return. I have called twice a week and every time they ask for my details again like it is a new inquiry. I have received one call from profile pools to advise they would be coming the following week so i know they do have my correct details. When i advised that i had been calling every week and told the same thing over and over the staff member on the phone said if the guy quoting couldn't come the next week he would come himself next week (this was three weeks ago). on a recent phone call i was told they tried to contact me but looking over my phone records there is no missed calls or messages on the day they state they called.

Highly recommend using Profile Pools and Landscaping for their great products and friendly service

Would recommend Profile Pools and Landscaping as they do a great job maintaining our pool. The staff are friendly and they have a wide range of products.