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Adrian Just
1 year ago
I have used Gary and his crew three times now and they have been terrific. On two occasions I actually thought they were too cheap and I gave them extra. Prompt and efficient, happy to use them again.
J
Jo-Anne Partridge
2 years ago
Red Rhino were an absolute nightmare. Never ever use them. He promised to help me finish packing and Unpacking at the other end. Negotiated an hourly rate for truck and two men. Figured around 4 or 5 hours. Turned up with two guys, packed the truck in an hour, refused to help with anything else. When I questioned him, he abused me and said that was before he knew I was an a- hole. Then they took off. I didn't know they had even gone. He called 15 mins later, demanding I go to the ATM and pay him $750 in cash immediately or he wouldn't give my furniture back. Long story short, he held everything I own to ransom for 48 his, despite having been paid for the last 24!! I was traumatised by the whole event.
P
Paris
2 years ago
Absolutely most unprofessional business I have ever dealt with. His big truck broke down the day before our move, he then said we would have to use the small truck, he then came and said we would need two trips, I didn’t feel I should have to pay an hourly rate if that was the case as it is an hours drive each way (4 hours just in driving if we did 2 trips). He then flipped out and left. Extremely unprofessional, would not recommend at all. Also got angry at my grandma and was extremely rude to her because she was helping me negotiate not having an hourly rate.
S
Soul
2 years ago
Gary and his team were fantastic. Miserable weather and a very challenging unload (steep, slipery and a 50m walk down a steep pebblecrete drive) but still done with a smile and great attitude. Fast, friendly, on time and very reasonable rates. What more can ask for.
J
joy
2 years ago
went over and above to save us on a day when we had been let down. fantastic service
K
Kelley
2 years ago
Nightmare of an experience We were quoted a price then held to for an 3 thousand more or no furniture delivery, turned up and changed date to move without informing us, expensive furniture broken, chipped and scratched. Left items behind, furniture missing, dirty marks and scratches on walls and floor, quoted for pre pack, dissemble beds and ensemble beds other end, he only dissembled beds , left beds dumped in hallway of new location, unloaded last load, drove 2 streets away and left my husbands golf buggy on a spare block of land on the side of the road and messaged me to pick it up and drove away back to the Sunshine Coast . Threatened to put cash in his bank before he left after loading the truck as the money that was deposited in his bank hadn’t cleared and he needed fuel for his truck and pay his boys or he wouldn’t take our furniture after loading it. I am still unpacking and finding things are missing, I am devastated, as if moving isn’t stressful enough !!
S
Steve hill
3 years ago
Amazing the fastest and best removalist I have ever had thanks guys
O
OHare
3 years ago
These guys were okay with the move but pretty stooge about their pricing. They advertise $99 an hour. They ended up charging $200 an hour. Once a price was agreed upon they didn't stick to it and that was with paying cash.
N
Natalie
3 years ago
Very efficient bunch of guys, extremely patient and polite. Best movers I've ever used
J
Jane
3 years ago
Worst moving experience I have had, phoned this business to enquire about rates to move and was given the option of 2 men and truck for $99 an hour (which is also advertised on side of their truck) or 3 men and truck for $149 an hour. I chose first option as not a lot to move, had also booked in for afternoon move as they already had an earlier job, enquired what time they would be available but was told won't know until they see first job, no real issue, but 10am received text message to say they would be here in 20 mins . Arrived but instead of the 2 men requested turned up with 3. When they arrived at new house heard a crash, they had broken a 1.2m floor vase. Scraped paint off the doorways and scrapes on walls moving fridge, then put scratches across new vinyl planks when they dragged the fridge across it ( no use of blankets etc under fridge to prevent this) their site says cash or EFTPOS when I went to pay was told Gary only accepts cash. No apologies for vase. Didn't even tell m
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