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Services
Transportation services
Cargo & freight company
Reviews
4.4 rating
14 reviews
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Alexandria
3 years ago
Shaun and his team are so friendly, efficient, professional and did an absolutely fantastic job. I highly recommend them and will be asking them to move my stuff for the next move! They really do offer Excellent Customer Service thats for sure! A great of Team of Guys!
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Amanda
3 years ago
Friendly and efficient, they took great care of my belongings, and for a reasonable price. I would not hesitate to recommend them.
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Helen Smeltz
3 years ago
We have used Shaun and his team twice now and highly recommend them. Extremely professional, friendly, efficient and careful with no damage. They kept to the times stated even when travelling long distance and nothing was too difficult, at the new house access was hard to reach but they worked it out no problem. Will definitely use again thank you Shaun and team. H & E Smeltz
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Caroline Brown
3 years ago
Hired Shaun Frater because of the price and reputation,but regretted that right from the offset,as they blocked in the neighbour who wanted to go to work,and swore at her.The men working were quite rough and damaged the door on our rental,and as the truck was half full said they were uncertain they would everything in,but would let us know nearer the end so we could prioritise items.They didn’t do that and before we knew it the leading hand said that’s it no more,I’ve got no straps left and I’m not getting the blame for damage,and just went and sat in the truck.There was clearly more room,and Shaun turned up looking helpless,he put a few pictures in and said no more,so had we of known would’ve prioritised.Shaun said he was travelling south again,in a week and could do the rest for $500,I turned him down and he later lowered it to $300,but I’d given items to a friend.After delivery to new house there was damage to lots of items,so didn’t even do the load they had properly.
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Karl perkins
4 years ago
On time, Respectfull, Nothing was an issue, Value for money and upfront. Definitely recommend and will definitely use again.
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Gail Glanville
5 years ago
After 25 years in the same house we had to move before a major home Reno. Shaun was excellent to deal with. His men were sensational. This was not an easy move as we had some very heavy items. The boys went up and beyond. We look forward to them moving everything back into our new home in 12 months. Thanks Shaun and your crew. Gail G.
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Mel
5 years ago
Booked with Shaun to have my furniture moved to my new property a week in advance. He had another job in the morning but assured me he would be there around lunchtime to then move my things. I arranged with real estates to have keys handed in that day took the day off work. Then on the day he was supposed to move my furniture he phoned me around 10am to tell me the job he was then working on was bigger than he thought and couldn't move me that day. I asked if he could even just find the time in the afternoon to move a couple of white goods fridges etc. and he could not even do that. Unprofessional and left me stranded as no other removalist could be booked last minute and all of them were busy for the next couple of days.. Disgraceful!!
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Laura
7 years ago
Shaun frater recently moved our furniture from Mackay to Townsville. From the first call nothing was a problem, and they were flexible on dates that suited us, even though everything was left to the last minute. The team arrived on time, were efficient, fast and professional, and all our furniture arrived safely. Thank you, you guys rock !
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Sarah
7 years ago
Steve and Anton did an amazing job moving us out of our 4 bedroom home in Hay Point, to Mackay. They were hard working, and respectful of our items at all times, i would highly recommend this company to anyone.
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Harish
7 years ago
These guys are amazing, they did a great job with moving my belongings, and took great care of everything, i would highly recommend them to anyone who needs them.
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Sarah
7 years ago
Steve and Anton did an excellent job of moving our 4 bedroom home from Hay Point to Mackay. They were very hard working, and respectful and careful with all our items, treating them as if it were their own. Nothing was too much trouble, and i would highly recommend them to anyone
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Simon Ellis
8 years ago
Shaun and his team, arrived on time, had all the equipment needed, moved my packed and unloaded my items with great care and professionalism. I was so happy when the business owner himself arrived and worked with the team throughout the whole process. Thank you Shaun
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Debbie
10 years ago
Guys turned up on time and were so helpful with everything
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Damian
10 years ago
The boys did a great job, on time, nothing was too much of a hassle. I would use them again next time (but I don't plan on moving for a while!!)
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