Stellarossa Parkside

o funny. I’ve spent thousands of dollars here;coming every single day before work and then weekends with husband. Today I went alone,ordered a takeaway coffee (it came in a non takeaway mug) and ordered a kids pancakes. Let me be clear-I’m an adult,I bought a kids meal bc I don’t eat that much. So I paid nearly $15 for two pancakes and it came with a free kids drink-either a milkshake or pop top. I ordered the milkshake,it didn’t come,I assumed they forgot it. So as I left I asked the girl that is always sooo lovely to me (eyeroll bc it’s so fake) could I just grab the pop top instead? She then tells me that NO I CANT HAVE THE POPTOP BC IT WAS A KIDS MEAL ANS IM AN ADULT. So I paid nearly $15 for the kids meal but I can’t have the drink bc I’m an adult. She said oh I thought you were waiting for someone and that’s who the kids meal was for. SERIOUSLY??? You got your money,and you are so mean you couldn’t give me a $3 drink I paid for???? I am so glad I saw this today so now I will neve

Do yourself a favour and eat somewhere else. Poor quality food, overpriced for the rubbish that is, bad customer service, snarly staff really not happy to be there. Cleanliness of cutlery and plates and glasses is really quite poor First time there is also going to be my last time there.

I am a jogger, and I ran almost 7km on Australia Day to Parkside Plaza. Without any money on me and being extremely hot and dehydrated, I stopped in at Stella Rossa hoping to get a glass of tap-water. But, I was rudely refused service if I didn't buy anything. I mentioned that I had no cash on me, as I was jogging, and the cashier pointed at the public bathrooms and told me to get a drink from there instead. I noticed there were no customers in the shop at the time. They were not busy at all, in fact the workers were sitting down laughing among themselves. I was appalled at the absolute lack of common courtesy. What world do we live in where you can't even get a drink of tap water?! Even McDonalds gives the courtesy of free tap water. I'm extremely disgusted at the way I was treated. I now boycott this cafe' and you should too.

Great staff, they are so friendly and helpful. And it is super clean and know waiting for your order.