Question 1

Do you have a range of colours?

Accepted Answer

Yes we have an extensive range of colours. However if you require a colour that is not within the standard colour charts an extra cost maybe incurred.

Question 2

Do I need to erect a pool fence before I can fill my pool?

Accepted Answer

Yes. You cannot by law fill your pool until a pool fence as been erected and certified by a qualified Certifier or your Local Council.

Question 3

Can my pool gate open inwards towards the pool?

Accepted Answer

No. All pool gates must open outwards away from the water and must self close within 3 seconds to meet the Australian Standards.

Question 4

Will my aluminium pool fence rust?

Accepted Answer

No. All our products are manufactured from aluminium. Aluminium is a light weight metal that is resistant to outdoor conditions.

Question 5

Is it hard to keep the glass clean?

Accepted Answer

All products placed in an external environment require some form of cleaning & maintenance. Treating the glass with a wax such as those found in car wash detergents not only help keep your glass clean but also reduce the amount of times the glass needs to be cleaned.

Question 6

Can I be assured of professional tradesman?

Accepted Answer

The Fence Depot is licensed with the Building Services Authority (BSA) and a full member of HIA. We do not employ sub contractors. All our work is carried out by our fully trained staff to ensure a professional job.

Question 7

At what stage should I arrange for a free consultation/Quotation?

Accepted Answer

In order to maintain the highest quality it is extremely important to get it right the first time. A free consultation/quotation in the early stages of basic construction will enable us to explain fixing details. We have to take into consideration: application of waterproof membrane, tiling, concrete, timber support, core drilling and concrete rebates.

Question 8

What is the standard height of a balustrade?

Accepted Answer

Minimum height as stated in the Building Code of Australia (BCA) is 1000mm (1.0 metres) from the finished floor level on the balcony, terrace or landing and 865mm (0.865 metres) from any stair nose.

Question 9

What is the standard height of pool fencing and is making the fence higher safer?

Accepted Answer

The Minimum height for any pool fence is 1200mm from any ground surface. Any horizontal surfaces or protrusions within a 1200mm (1.2 metres) radius from the top of the fence greater than 10mm (half the size of a 5 cent piece) can constitute a foot hold therefore requiring removal of the protrusion or additional height in the fence to compensate.

Question 10

Which is better; Stainless steel or powder coated?

Accepted Answer

Although stainless steel has a luxurious and elegant appeal, it is more suited to an internal application where it can not be affected by the elements. All stainless steel products installed in an external application will tarnish over time and require some form of cleaning or maintenance.

Question 11

Can you use 6MM glass in semi frameless pool fencing?

Accepted Answer

In our opinion, No! Glass pool fencing has to comply with the requirement of AS1926 and although this standard does not reference the glass standard AS1288 it is in our opinion an oversight.

Question 12

Do you supply and install?

Accepted Answer

Yes we supply and install. When we supply only, we require your measurements to be forward to us. We always recommend you install your posts first then measure the distance between your posts. We can then manufacture you panels exactly to your requirements. We can also install your fence/gate/infill panels etc taking the guess work out of 'WILL IT FIT?'

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Frequently Asked Questions

Do you have a range of colours?

Do I need to erect a pool fence before I can fill my pool?

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Common Questions for Fencing Contractors

What is a dividing fence?

Who owns a dividing fence?

Who is responsible for a dividing fence?

Why is a retaining wall not considered a fence?

What is a 'notice to fence?'

What should I do if the fence needs urgent repair?

What do I do if someone is damaging my dividing fence?

Aluminium or steel fencing?

Do I need to erect a pool fence before I can fill my pool?

What is the minimum height of pool fencing?