The Good Guys Darwin

Sorry this store very bad for sevice. When my washing machine spin that clicking very noise, I already book for sevice 2 time but they always tell me waiting for 48 hours. Not good, that not fare when we buy something new one they always tell the customer buy insurance and after we used the washing machine have problem they never come back for sevice. I bought 3 years insurance and my washing machine used only last year.

Ordered item online . Was called to told none in stock . No apologies just said I could wait and be told when it would be in stock or cancel . No customer care No other options offered . No information given about when I will be refunded has to ask . Poor service ! And update your stock so customer don’t buy online !

Fantastic service. Staff were extremely helpful & friendly and I will definitely be doing all my electronic shopping here from now on! Also discovered these guys were the cheapest in Darwin for the items I wanted.

Thanks for nothing "good guys" Millner. Your customer service skills are pathetic. To the older guy who was too busy with the younger staff member, who told me the TV guy was on his way...you could have specified exactly when. Especially as we were standing right next to you for the next 15 minutes waiting. The staff in the store outnumbered the customers, roughly 2:1. So what the hell are you doing?