Question 1

What is Afra, and are you Afra trained?

Accepted Answer

AFRA is a national organisation that has strict process to become an accredited member. They provide guidelines and ethic practice guidelines. All the team of The Removals Group are AFRA trained and police checked. This is something you need to ask about with any removalist company you talk to or consider.

Question 2

If I run out of time are you able to help pack on moving day?

Accepted Answer

Of course, we can help. Please let our staff know and we can arrange some assistance with packing.

Question 3

Can you disassemble and reassemble for me?

Accepted Answer

Yes, you need to specify which items you want moved and we will provide a quote for you. Additional services such as packing and unpacking can be provided on the day of your move if needed.

Question 4

Can you help with packing?

Accepted Answer

Absolutely, our pre-packing and unpacking service is one of our popular options. Just ask about it when you call or during the quotation.

Question 5

Can your removalists handle bulky items?

Accepted Answer

Yes! Our furniture removalists company can handle anything. Our talented moving companies are trained and equipped to safely and efficiently remove big bulky items. We have piano movers, pool table removalists, and office removals.

Question 6

Do you need to find a removalist that is a member of AFRA?

Accepted Answer

Yes, if you are moving with a company that is not a member of the Australian Furniture Removers Association (AFRA) then you are at risk. All AFRA members have gone through a rigorous audit process and must meet AFRA's high standards. It is also mandatory that all staff have gone through police checks and had the necessary training to move your goods effectively.

Question 7

What items are you not allowed to transport?

Accepted Answer

We are not permitted to transport anything that is flammable such as gas bottles, fuel, aerosols and liquids such as methylated spirits. We also don't allow materials that are poisonous, toxic or corrosive. Feel free to ask our staff for more specific requests.

Question 8

How much does a removalist cost?

Accepted Answer

The average removalist hourly rate for two men and a truck can range from $120 to $200 depending on the type of move and whether or not it's local or long-distance.

Question 9

Where can I buy moving boxes?

Accepted Answer

Our Gold Coast Box Shop Has Everything You Need for Your Move Including Boxes. If you'd like to undertake the packing of your own house or office items, you'll find everything you need here on this page to make your move easier.

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Frequently Asked Questions

What is Afra, and are you Afra trained?

If I run out of time are you able to help pack on moving day?

Browse Removalists by Suburb Near Burleigh Waters

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Common Questions for Removalists

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Should I move on a weekend?