Question 1

What is physiotherapy at Thrive Physio and Health?

Accepted Answer

Physiotherapy is a healthcare discipline that focuses on assessing, diagnosing, and treating physical impairments and functional limitations. It uses a variety of techniques, including manual therapy, exercise, and education, to help individuals improve their movement, manage pain, and enhance overall physical function.

Question 2

How much do appointments cost at Thrive Physio and Health?

Accepted Answer

The cost of appointments depends on the type of service provided. Please see the “Pricing” tab for more info. I aim for transparent pricing that reflects the value of our consultations. All services are provided 1 on 1.

Question 3

Can I use private health or medicare at Thrive Physio and Health?

Accepted Answer

Most private health funds cover 30% to 60% of the consultation fee. I can process your claim through HICAPS as you pay for your appointment.

With an Enhanced Primary Care (EPC) Package from your GP, Medicare provides a $60.35 rebate towards your appointment. You pay the standard fee upfront, I send off the claim on your behalf, and you receive the rebate from Medicare generally within 24 hours.

Question 4

Does Thrive Physio and Health treat under NDIS, Work cover QLD or DVA?

Accepted Answer

Yes, at Thrive Physio and Health, I am set up to treat patients under NDIS (for both plan-managed and self-managed participants), WorkCover QLD, and DVA. Those coming through under WorkCover QLD or DVA will need a referral from their GP to be covered under these schemes.

I’m committed to delivering tailored Physiotherapy care to support your recovery and long-term wellbeing.

Question 5

What is Thrive Physio and Health cancellation policy?

Accepted Answer

understand that unforeseen circumstances may arise, requiring adjustments to your scheduled appointments at Thrive. To ensure optimal service for all patients, I kindly request a minimum of 24 hours’ notice for cancellations or rescheduling.
Missed appointments or cancellations within 24 hours will result in a non-refundable cancellation fee of 100% of the appointment cost.

Question 6

Do I need a referral to see a physio at Thrive Physio and Health?

Accepted Answer

No, you don’t need any referral to see a Physio. In Australia Physiotherapists are primary care practitioners. Feel free to get in touch and book your initial consult today!

Question 7

How will physiotherapy at Thrive Physio and Health benefit me?

Accepted Answer

Physiotherapy can provide numerous benefits, including pain relief, improved mobility, enhanced strength, and better function. It can help you recover from injuries, manage chronic conditions, and improve your performance in sports or daily activities. By addressing the root causes of your symptoms and creating a personalised treatment plan, Physiotherapy supports your path to better health.

Question 8

What should I bring and what should I wear to physio at Thrive Physio and Health?

Accepted Answer

To ensure a smooth experience, please bring any referrals from doctors, specialists, or surgeons, as well as any relevant scans or images.

Wear comfortable and accessible clothing: for knee or ankle issues, bring shorts; for neck or shoulder conditions, a top that allows easy access to the shoulders is helpful. If you’re dealing with a lower limb condition, please wear your runners or joggers.

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