Toll Ipec

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Trading for 2 years

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About Toll Ipec

By road, rail, sea and air, our dedicated network is focused on seamless delivery so your freight remains within the one system. That's accurate, timely and capable performance, right across the country every day.

Services

Parcel Express
Freight
Courier
Transport
Mailroom services

Reviews

1.3 rating

8 reviews

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7

TW

Terry Willemsen-Bell

1 year ago

A one star review is too high for this company, the most useless non communicative people that I have ever had to deal with.......The listed local phone says that "sorry this number is disconnected" try to go the the website, his url does not exist...all on the Gold Coast...

A

ash

1 year ago

Absolutely terrible service - went to the chat room to ask what had happened to the delivery and chat room person directed me to a website link and disconnected. Website says it's 'out for delivery' but it's not - it's apparently waiting for deliver somewhere else in Qld and I can't even find out where! Terrible delivery company

P

Pobman

1 year ago

Literally the worse delivery company around. Impossible to get hold of, card numbers they drop don't work, picking up takes days to arrange if possible at all, re-delivery dates given don't happen. Really can't believe how awful Toll group is to deal with.

C

Chris

2 years ago

Like others here - the parcel is showing as being in my local depot and then out for delivery... 3 days in a row. The depot is 20 minutes from my house so where is my parcel?! Calling Toll does nothing because the oversees operator cannot do a thing. They just tell you to wait. I was going to pick it up myself from the depot but they put me off because it's a process - they have to request a pick up and wait for the depot to respond and acknowledge the parcel is ready for pick up.

S

Shaking my Head

2 years ago

All call to you are sent over seas. This is so frustrating when you can't even speak to some one here in Australia... lift your game TOLL. over $400 parcel from officeworks no where to be found. No one to call no local number and number listed here is not connected. Absolutely fuming 😤 bring back jobs to Australia. Will do what ever I can to never use TOLL again

WS

Wayne Summerhayes

2 years ago

I had a TV sent from Victoria to the Gold Coast the main carrier was Toll ,The TV arrived in the Toll depot on the Gold Coast at 8.30 am on the proposed day of delivery. However for some reason the TV was transfered to the local IPEC carriers, This caused another unnecessary delay of 24 hours for our delivery,I have no idea why Toll transfered this shipment to IPEC for delivery instead of delivering it themselves as intended,I know IPEC is in partnership with Toll but obviously this transfer was unnecessary. The TV took 6days to get to the Gold Coast and 7 days for delivery

D

Dee

3 years ago

I have been on the phone for 4 hours!!! No one knows what they are doing and as soon as you ask them a question they can't answer they hang up. Very unprofessional. I'm sure the drivers work extremely hard, if only they knew how the customer services (and I use the term very lightly) are letting them down.

A

Adam

3 years ago

I have spent over six hours trying to contact this company regarding a delivery. The call centre was no help. It is impossible to speak to someone locally or in australia.

Location

1 Logistics Pl, Arundel QLD

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Cash
EFT

Toll Ipec

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