Trinity Cycle Works

Oliver was extremely helpful and knowledgeable, he listened. When we collected the ebike he took the time to ensure my wife felt safe to ride, before riding the 20klm home. She is so happy, it is exactly what she wanted.

Oliver is extremely knowledgeable and has an incredible attention to detail, great customer service.

Outstanding service. We were looking to buy E-Bikes and Oliver spent over an hour with us explaining in very clear detail how everything worked. Nothing was too much trouble and he even had us on the footpath explaining how the gears worked. Great to be able to support a locally owned and operated business in Cairns.

1st Class value and support. Having searched the Aero bike market across Australia, I was able to source an outstanding deal locally at Trinity Cycles. The deal was only surpassed by the knowledge and support provided in and during set-up and after sales service. Don’t need to look far in future. Thank you Oliver, a pleasure.

Best customer service! I bought a Focus e-bike. I was amazed when Oliver said he would deliver it to us! We live near Cooktown. Oliver gave me detailed instructions on how the bike works. I am very happy with my bike. I am super impressed with the excellent customer service I received. Thank you Oliver

As a fit 75yo I wanted an upgrade to my mountain bike & Oliver explained the benefits of a reliable Ebike for going up hills & making life easier for me. He gave me a very thorough practical presentation on my Kalkhoff & showed me the best way to ride it efficiently. Just back from my morning ride & couldn't be happier, so thank you Oliver.

I brought a fabulous e-bike from Oliver at Trinity. The best fun, efficient, expert sales and service. His knowledge base is excellent and attention to detail is excellent. I love my FOCUS Thorn2 e-bike.

I have been shopping around for a new hybrid bicycle for a few days here in Cairns, comparing different brands and prices and Trinity Cycle Works ticked all the boxes. Excellent customer service, professional advice and high quality stock. This was money well spent.

I recently purchased a Cervelo bike from Oliver and couldn't be happier with the service or the bike. Oliver stayed back late so he could spend the time doing the bike fit. He made me feel comfortable and was very patient with my indecisiveness. I had to buy pedals and a few other accessories and Oliver recommended different options, not just the most expensive ones. Highly recommend this shop if you want friendly, genuine service.

Very helpful..made time to fix my bike we where on holidays..

I would recommend to anyone looking for top quality bikes, service and value. Wonderful personal service, when only the best will do.

Its refreshing to find someone who cares. After spending more that $3000 for a Kalkhoff E bike in Sydney, I found my bike needed servicing because of a nasty noise. The owner, name forgotten, sorted the problem and documented the bike as per manufacturers requirements. He was very thorough, cheerful and informative. I can highly recomend this business. Thank you for getting me back on the road. Dianne

Went in Yesterday to get some new tyres for my son's road bike ahead of the Cardiac Challange ride to Cooktown. Being new to cycling world, I couldn't have gone to a better store. Oliver provided us with information on what was necessary and what was unnecessary to purchase to kit our son's bike. Long story short, we walked out with his bike up to scratch with the safety side of things and saving a lot of $$ in the process. I had been looking at prices online prior to coming to his store and I was so surprised as his prices were often cheaper than big online stores. It was also great to deal with Oliver, who is so knowledgeable but not driven by the sale: that is a rare thing today. Would highly highly recommed this store to anyone!! Its easy to see why Oliver has been in business for 20+ years.

I recently went to Oliver for a bike fit as I was having a lot foot pain and numb hand. I am sure we all can identify with those. Oliver made time at end of his day on a week-end after we had travelled two hours away to see him. Oliver inspected the bike, the way I was riding (showing me on my phone video what was happening) and made gradual adjustments until he was satisfied he had covered all the bases. Since the bike fit I have had no more foot pain and my bicycle is running really smooth. It was well worth the travel time and cost for the bike fit. I also have to say he spent a lot of time explaining to me what was going on and his prices were very modest for what I got. Thanks Oliver a real gentleman. Regards Kellie and Tony from Mission Beach.

I needed a quick check over of a new bicycle, simple break tightning and tyre pressure check. Service was awesome and great pricing for an ultra fast tune up strongly recommend this store over others in the area. 5/5

Oliver has the best customer focus we have ever experienced in a bike shop. He is a wealth of knowledge, experience and enthusiasm.