Veolia Environmental Services

don't bother separating your waste as it all goes into the same truck and taken to landfill. This was pointed out to management but the same practise happened the next collection. Glass, paper and general waste all in the same truck????

I worked for a firm in Cardiff until October 2013 and was the contact for Veolia. Since my retirement, I have had numerous phone calls from male and female staff from the Cameron Park Depot re: the bin pickups etc. At each phone call, I have informed the person that I no longer work there and to please remove my contact details. Each time I was told it would be done straight away. I have also given each person that contacted me the landline number of the business and a contact name. But here we are 2017 and i have had 3 calls already about picking up bins etc. I was contacted by a woman called (Karen or Caren) on the 6th February (4903****) and after a heated discussion with her she promised to remove my details straight away but it never happened. On Monday the 4th of September I was contacted again by a woman (name i can't remember) with the same phone number as above to inform me about a bin pick up etc. I also informed her about their lack of removing my details and again I have been promised action. I have only mentioned the calls in 2017 and I can assure you there were just as many with the same promises in 2016 and 2015. Is it possible that the people at the Cameron Park Depot do not understand what it means to remove all my contact details? Or is there no one working there can do this request? Or are they very lazy and just keep putting it off? Should they actually be working there? Whatever the answer there is no way I would want to deal with this (Depot) in my business. They need a hell of a shake up and the manager responsible needs to open his eyes and start looking at the pathetic staff.